You have prepared the
file, kept all your documents in place, looking your professional best, the day
is sunny and the feeling is upbeat. The meeting starts and despite every
efforts buyer ranks you second to your competitor. To maintain courtesy you got
an offer to discuss with a representative from the group to whom you and your
associates presented and believe me such calls can be frustrating where you
know that they have already made the decision and the buyers would seem
extremely reluctant to wager off any information. So what to do next?
Revert to Check the factors for Deal Breakers
Priority questions asked
can actually help you probe the situation and correct some of the mistakes done
earlier:
1. Why other firms got eliminated in the final round?
Asking such question would
give you an insight on the disqualifying factors as well as why you might have
lost. It happens that in some areas you are good enough to be a finalist but
not too enough to win.
2. How were you put in the finalist round?
Sometime’s knowing why you
were preferred over other companies can also give an insight into why other
company was completely chosen over your’s.
3. What factors were draw between you and the winning company?
Often the decision makers
would announce “All things being equal we would like to go ahead with ABC
company because” and that person would list one or two things down. Considering
everything else, as equal you can deduce what really made the difference.
4. Is there any prior relation of buyer with the winning company?
An internal perspective if
there is any inside advocate or existing relationship that helped the winning
team.
5. Were there any parts of proposal that were confusing?
You may have to push the
question in details but it shall be worth it. You need to know where exactly
the point got missed so that you do not repeat the mistakes further.
I have not come to the
point of asking “Why did they win?” and “Why did we lose?” you can certainly
ask those questions but I recommend waiting till asking these questions above
to be ready for your next deal.